Claim Letter – Electric Bill Error

November 15, 1996

PENELCO Inc.
Panilao, Pilar, Bataan

To Whom It May Concern:

I feel that an error has been made in my electric bill for the month of October, as the bill for that month was as large as it was when we used the refrigerating plant during the hot months of April and May.

We did not turn the plant on once during the month of October, and I cannot understand why the bill is so excessive, as we have no other large electric appliance in use.

In the past the bill has not been over Php 2,000 during the months of October, November and December, and I feel that there must be something wrong.

I would appreciate it very much if you would have this matter attended to promptly.

Sincerely,

Shirley L. Mercado

Sample Complaint Letter

March 25, 2003

Ms. Rosanna Roces
ABC Clothing Enterprise
Paranaque, Pasay City

Dear Ms. Roces

I am sorry but the diodes and electrolytic capacitors that we purchased from you last January 21 were damaged.

We found that the diodes are broken and the capacitors are not working.  These greatly affected our production.

Please replace our order as soon as possible.

Thank you.

Truly yours,

Mhelani Bedizon

Complaint Letter Sample – Wrong Delivery

October 11, 2007

ABC Computer Enterprise
Dona Subdivision
Balanga City, Bataan

Dear Sir/Madam:

Thank you for the prompt delivery of the computer accessories which I ordered last October 2, 2007.

In my letter, I ordered 20 pieces of headsets. However, when I received the delivery, there were only 18 pieces, short of two pieces.

Please send the two pieces of headsets through DHL Express the soonest possible time.

Thank you.

Sincerely,

Rex David