Category: Claim or Complaint Letter

Bank Complaint Letter – Delay Issue of Cheque Book

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December 10, 2003

Mr. Edwin Samaniego
Manager
Isettan Development Bank

Dear Mr. Samaniego:

This is to bring to your kind notice that I had applied for a cheque book/pass book about 15 days ago.  The clerk told me to collect my cheque book on the stipulated date, the clerk told me to collect my cheque book a day later, I have three rounds of the bank on different days but was always told to come later. It causes me troublesome because of your unprecedented lack of service.

I request you to issue me a fresh cheque book as soon as possible because I need it for my employment.

Thank you.

Yours truly,

Danielle Armando

Delay Order Complaint Letter

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May 10, 1995

Ms. Jeleny Guillermo
J&F Merchandising
Angeles City, Pampanga

Dear Ms. Guillermo:

We refer to our Order No. 154 dated April 2, 1995, for a complete set of bed sheets with pillow cases. Over a month time has elapsed but items ordered have not been received so far. The items are urgently needed by our customers.

We shall be glad to know when we may expect delivery. This delay may result in substantial business loss to us.

Please let us know the status of your delivery schedule as soon as you receive this letter.  We may be forced to cancel the order and buy the required item from the local market if you fail to reply and cause any more delay.

Sincerely yours,

Reina Shella Africa

Insurance Claim Letter

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April 23, 1990

Ms. Celeste Legaspi
Ayala Life Insurance
Quezon Avenue
Quezon City

Dear Ms.Legaspi:

This is to report you that my Car. Plate No, DXM-5142 which is under your company’s insurance cover has been stolen.  The car was parked at the parking area of SM shopping mall at Cubao, Quezon City.

I already reported it to the police then and there but so far it has bit been traced at all. It was seven days since my car was lost.

Please let me know the rules under which I may get the claim from your company for the loss.

Sincerely yours,

Engr. Ricardo Santos

Club Dues Claim Letter

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January 12, 1992

Mrs. Romelyn Villanueva
Lot 5 Blk 12 Santa Fe
San Fernando, Pampanga

Dear Mrs. Villanueva:

We would like to inform you that the current financial year of our club will be closing the Book of Accounts.  We found that some dues stand outstanding on your front.

Please visit us at the earliest to take matter at once.  Your total outstanding amount is Php 2500 (Two Thousand Five Hundred Pesos).

As soon as your matter is settled, we would be able to finalize our annual financial report.

Thank you for usual cooperation.

Sincerely yours,

Jinky Obes

Wrong Dispatch Complaint Letter

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October 12, 1992

Ms. Racquel Tuazon
Purchaser
ABC Home & Office Furnitures
Malabon, Manila

Dear Ms. Tuazon

We regret to say that the wrong items have been dispatched. Our order was 30 pcs. of study lamps but when we open the box it contains computer tables, so please dispatch the right things immediately.

May we hope for more carefulness in future so as to avoid all this trouble? Assure us that it would not happen again.

Thank you.

Sincerely yours,

Shirley Mendoza

Police Department Complaint Letter

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December 12, 2001

Police Deputy Commissioner
Cubao, Quezon City

Dear Sir:

May I draw your attention to the worsening law and order problem in our locality.  Some unsocial elements seem to be operating in this area. They are riding on motor and snatch mobiles, purses, chains or whatever they can lay their hands on.  These incidents are increasing by each passing day as they seem to be getting daring and fearless.

Yesterday, they attacked my son with a knife and took away his wallet and mobile phone.  He was bleeding profusely when he reached home.

Kindly register my complaint urgently.   A prompt and strict action is necessary.

Thank you.

Sincerely yours,

Albert  D. Castillo

Complaint Letter – Unsanitary and Unhygienic Street

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June 25, 2009

Mr. Juan Marquez
Barangay Captain
Don Pepe Subd.
Balanga City, Batan

Dear Mr. Marquez:

As president of the Don Pepe Association, I would like to report that unsanitary and unhygienic conditions prevailing in our street have become health hazards.

The drains are overflowing into streets and the atmosphere is stinking with foul smell.  Dumps of garbage lie littered around the area.  Moreover it is a breeding ground for mosquitoes and flies that can be cause of dengue disease.

We hope you will take prompt action regarding the above matter. Please deploy a full-fledged task force to totally cleanse our area to minimize the health hazards.

Thank you.

Sincerely yours,

Mrs. Jinky Obes

Bank Complaint Letter – Delay Issue of Cheque Book

lettersa

December 10, 2003

Mr. Edwin Samaniego
Manager
Isettan Development Bank

Dear Mr. Samaniego:

This is to bring to your kind notice that I had applied for a cheque book/pass book about 15 days ago.  The clerk told me to collect my cheque book on the stipulated date, the clerk told me to collect my cheque book a day later, I have three rounds of the bank on different days but was always told to come later. It causes me troublesome because of your unprecedented lack of service.

I request you to issue me a fresh cheque book as soon as possible because I need it for my employment.

Thank you.

Yours truly,

Danielle Armando

Claim Letter – Defects Merchandise

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June 14, 1980

Grace Lamps
156 Espana Street
Sampaloc, Manila

Gentlemen:

On June 21, I placed an order for 24 lamp shades with order no.51.  The shipment, presumable in fulfillment of my specifications, arrived with your delivery receipt No. 957 and invoice No. 793.

I regret to inform you; however, that the entire lot is unsatisfactory.  The color is not as specified; the material is of inferior quality; and the shades are not even.  Some of them also have defects that are glaringly visible.

Because of the defects my customers went home much disgusted and you could just imagine the embarrassment I had at their frustration.

As I know that you really had no intent of giving me bad merchandise, I shall expect to receive the correct orders at your earliest convenience.  I shall return the entire order when you deliver the right ones.

Very truly yours,

Mrs. Ma. Thess Garcia
Manager

Example Complaint Letter

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March 17, 1980

Mr. James Roger
Sales Manager
Alpha Electronics Corporation
Pasig, Metro Manila

Dear Mr. Roger,

This is in reference to the diodes and electrolytic capacitors that we purchased from you two days ago.

We found that you sent our orders with wrong specifications.  We ordered IN34 diodes but you sent us IN32 diodes.  The capacitors that you also sent were not of our specified voltage rating.  You sent 1000 VDC instead of 600 VDC.  These greatly affected our production.

Please make the replacement of our order not later than this week.

NONATO S. VILLANUEVA
Chief, Purchasing Division