Delayed Delivery Apology Letter

April 21, 2003


Ms. Elsa Alegre
Narra St. Sta. Cruz
Manila


Dear Ms. Alegre:

I apologize that you were unable to receive our delivery on time. Our system encounter some mild errors and there is a delay in our system and that caused your package being sent later than it was meant to.

Please accept the attached voucher which you can use for your next transaction with us. We will make sure that this incident would not happen again.

Thank you for your continuing patronage.

Sincerely yours,

Aron L. Pineda
Manager

Converge Apology Letter

November 17, 2020

Dear Converge Subscriber:

We are experiencing issues in our Data Center affecting our subscribers nationwide at 1:10 pm of November 17, 2020. A service ticket is not required. Our technical team already working to resolve the issue in the soonest possible time and have connection restored.

We apologize for any inconvenience this may have caused.

Thank you for your patience and cooperation.

Sincerely yours,

Converge Management

Public Apology Letter

April 22, 2004

To whom it may concern:

We are deeply sorry about the wrongly behavior of some employees by commenting malicious statement over social media.

Our company do not tolerate such action toward any client and emphasize that their personal views or opinions do not reflect the company’s perspective, values and culture.

We already investigate this matter and we will carry out disciplinary actions accordingly.

Sincerely yours,

Richard Ildefonso
Managing Director

Shipping Apology Letter

April 23, 2003

Ms. Angel Lapuz
Riverside St.
Florida Blanca, Pampanga

Dear Ms. Lapuz:

Good day!

We would like to apologize for not receiving your package as promptly as you expected. Our staff is unusually experienced large number of orders which disordered our normal delivery schedule.

We promise to serve you better and faster by increasing our staff. Again, we are sorry for any inconvenience we might have caused and look forward to filling your future orders in timely manner.

Sincerely yours,

Ms. Nhoelyn D. Reyes

Delivery Apology Letter

June 15, 2020

Dear our clients:

We deeply apologize for the delivery and pick up delays experienced, due to our limited 50% manpower capacity, as mandated under the General Community Quarantine state. Courier services also experience delays due to necessary precautionary measures undertaken in compliance to quarantine regulations, including persisting “return to sender” issues.

Moreover, the continuously increasing huge demand for our products during this pandemic made it more challenging as well, due to their significant roles in helping combat Covid-19.

Please bear with us further as we continuously work doubly hard to reduce backlogs in order processing and product releases. While hoping for our Couriers’ situation to improve as well.
We kindly solicit more of our patience and understanding as we positively look forward to overcoming this momentary setback, swiftly and strongly together as always.

Sincerely yours,

Albert Santos
Manager

Apology letter for unable to attend team building

March 22, 2000

To whom it may concen:

I am sorry for not being able to attend  our team building to be held on March 22 to 23, 2000 at Pedro Haven Resort, Unfortunately, my daughter has cough and cold and trigger her asthma, I have to help my wife to take care of my son and we plan take him to the doctor this afternoon.

I hope for your understanding regarding this matter.

Thanks.

Sincerly yours,

Ricardo Dalisay

Printed Flyers Error letter

December 10, 2005

Mrs. Anna Marie Santiago
Del Rosario Village
Pasay City

Dear Mrs. Santiago:

I would like to apologize for the error that was overlooked and printed on the flyers that we have been distributing this past few days. For our store opening, it is not the first 200 customer of each day that will receive a 50% discount on our items from us but only the first 100 customers.

We hope that this is not affect our store opening . We are going to be giving away freebies for the first month. Also, we will be having promos that will benefits our customers.

Thanks,

Charie L. Pineda
Store Manager

Event Apology Letter

September 18, 2001

Ms. Apple Medina
Sunshine Village
Makati City

Dear Ms. Medina:

I would like to apologize for not attending the fundraiser events last Saturday, September 15, 2001. My daughter has tummy pain and I have to go to the emergency.

I hope for your understanding regarding this matter. I am happy to heard that your event had been a great success.

Congratulation and good luck.

Sincerely yours,

Rhoderick Escudero

Absent Explanation Letter

September 25, 2005

Ms. Daisy L. Reyes
Human Resource Manager
2nd Floor Room 2005, JC Bldg.
Ortigas, Pasig

Dear Ms. Reyes:

Please accept my apology for being absent yesterday, September 24, 2005 without informing your good office. I am in a situation that was beyond my control and had no choice but to take time off from work. My sister got sick and I have to take her to the Emergency Room and take care of her needs.

I do know the company rules and regulations regarding company’s leave policy. However, I would appreciate it if you could spare me from this so that it could not reflect on my professional profile. If there is something I can do to make amends for my absence, please let me know.

Again, I apologize for my absence without first notifying the office.

Sincerely yours,

Marielle D. Rodriguez

Tardiness Apology Letter

October 22, 2009

Ms. Anna E. Tan
Marketing Manager
Feroka Furniture Inc.
Quezon City

Dear Ms. Tan:

I would like to apology for being late at our sales meeting with the staff of Jc Mer Enterprise last October 10, 2012. The consequence of my tardiness may lost us a valuable client.

I do believe that as being sales manager, I need to always present ourselves as professional and reliable so I should be the good model for the entire sales team.

I am presently taking steps to make sure that I am never late again for a client meting or any other work related matters. I was late because there is traffic along the way because of car accident. From now on, I will leave even earlier than I already do for client meetings so that I will still be able to arrive on time even in the case of an emergency.

Please let me know if there is something I can do to assure you and my sales team that it will not happen again.

I hope for your kind understanding.

Very truly yours,

Melinda R. Herrera