Converge Apology Letter

November 17, 2020

Dear Converge Subscriber:

We are experiencing issues in our Data Center affecting our subscribers nationwide at 1:10 pm of November 17, 2020. A service ticket is not required. Our technical team already working to resolve the issue in the soonest possible time and have connection restored.

We apologize for any inconvenience this may have caused.

Thank you for your patience and cooperation.

Sincerely yours,

Converge Management