Tag: claim letter

Claim Letter – Defects Merchandise

lettersa

June 14, 1980

Grace Lamps
156 Espana Street
Sampaloc, Manila

Gentlemen:

On June 21, I placed an order for 24 lamp shades with order no.51.  The shipment, presumable in fulfillment of my specifications, arrived with your delivery receipt No. 957 and invoice No. 793.

I regret to inform you; however, that the entire lot is unsatisfactory.  The color is not as specified; the material is of inferior quality; and the shades are not even.  Some of them also have defects that are glaringly visible.

Because of the defects my customers went home much disgusted and you could just imagine the embarrassment I had at their frustration.

As I know that you really had no intent of giving me bad merchandise, I shall expect to receive the correct orders at your earliest convenience.  I shall return the entire order when you deliver the right ones.

Very truly yours,

Mrs. Ma. Thess Garcia
Manager

Adjustment Letter – Damaged Glassware

lettersa

April 10, 2004

Mrs. Erlinda L. Go
Rustan St.
Alfonso, Cavite

Dear Mrs. Go:

We are very sorry to learn from your letter of April 2 that the last shipment of glassware was damaged when you received it.

The Manila Railroad Company evidently were careless in handling this shipment, for we have their receipt showing that the merchandise was delivered at their freight house in good condition.  As you know, they will not accept breakable merchandise unless it is well packed.

Altho the breakage occurred after the shipment left our possession, we shall be glad to handle the matter for you.  If you will fill out the enclosed claim sheet, have it certified by your local shipping agent, and return it to us, we shall make claim against the railroad company.  This will relieve you of the trouble of collection from them.

Very truly yours,

Frederick S. Rueda

Claim Letter – Electric Bill Error

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November 15, 1996

PENELCO Inc.
Panilao, Pilar, Bataan

To Whom It May Concern:

I feel that an error has been made in my electric bill for the month of October, as the bill for that month was as large as it was when we used the refrigerating plant during the hot months of April and May.

We did not turn the plant on once during the month of October, and I cannot understand why the bill is so excessive, as we have no other large electric appliance in use.

In the past the bill has not been over Php 2,000 during the months of October, November and December, and I feel that there must be something wrong.

I would appreciate it very much if you would have this matter attended to promptly.

Sincerely,

Shirley L. Mercado