November 15, 1996
PENELCO Inc.
Panilao, Pilar, Bataan
To Whom It May Concern:
I feel that an error has been made in my electric bill for the month of October, as the bill for that month was as large as it was when we used the refrigerating plant during the hot months of April and May.
We did not turn the plant on once during the month of October, and I cannot understand why the bill is so excessive, as we have no other large electric appliance in use.
In the past the bill has not been over Php 2,000 during the months of October, November and December, and I feel that there must be something wrong.
I would appreciate it very much if you would have this matter attended to promptly.
Sincerely,
Shirley L. Mercado