Refusal Letter – Sample Product

October 10, 1998

Mr. Rudy M. Valencia
Wawa St. Abucay, Bataan

Dear Mr. Valencia:

We really wish it were possible to comply with your request for samples of our products.

Unfortunately, the number of similar requests coming to us each day is so great that to accede to them all is simply impossible.

It was nice of you to think of our products, and while we cannot do what you ask, we wish you would accept with our compliments the regular size tube of Colgate we are sending for your own personal use.

Sincerely yours,

Amanda L. Flores