Complaint Letter – Glass Lamp

February 3, 1995

Mr. Fidel Ramos
ACL Enterprising
Diliman, Quezon City

Dear Mr. Ramos:

The one dozen glass lamps I received from you today with invoice No. 8579 had pink lamp shades instead of the blue ones which I specified in my order.  As I promised these lamps to a buyer who wanted the blue ones; naturally, I lost the sale on them.

Would you please send me the blue shade that I ordered with catalog number 76-A and tell me how to dispose of the pink ones.

I shall appreciate your promptness in this regard.

Truly yours,

Mrs. Romeo Torres
RUTH’s House Décor