Response to Inquiry Letter

November 12, 2003

Ms. Leila M. Taylor
Siongco Subd.
Abucay, Bataan

Dear Ms. Taylor:

We are sending you our handbook which gives the details of all the short-term courses we offer.  This handbook will surely answer all your inquiries in your letter of December 12.

In this handbook you will find the course of your choice on “Medical Transcription” on pages 20-25.

We are glad to have this opportunity to be of help.

Sincerely,

Eduardo  K. Swift

Response to Complaint Letter

September 15, 1992

Ms. Lanie M. Rivera
ALCC Merchandise Inc.
Abucay, Bataan

Dear Ms. Rivera:

We have received your letter of September 12 and we are sorry to learn that you have been received different items.

The mess has been happened because our dispatchers mark the parcel wrongly by mistake.  Really we ourselves are very much surprised how it happened.  This is for time in our history of business that this lapse has done unknowingly.  We have already telephone Mr. Santos to exchange the parcel with you

We may assure you that in future every care will be taken to ensure right dispatch of goods. Once again, I express my regrets for this cumbersome mistake.

Sincerely yours,

Michelle Magadia

Response Letter to Application

June 11, 2008

Ms. Angelica Panganiban
Rosario St.
Cavite City

Dear Ms. Panganiban:

We have studied your application with interest and would like to see you for an interview.  I have marked you down for 9:00 am on Monday, June 15, 2008.  Please call Ms. Natalie Reyes on Ext. 1425 to confirm that you will be able to attend.  If the time is not suitable, please discuss an alternative with Ms. Reyes.

I look forward to meeting you.

Truly yours,

Stefanie Valera