Tag: delivery apology letter

Delayed Delivery Apology Letter

lettersa

April 21, 2003


Ms. Elsa Alegre
Narra St. Sta. Cruz
Manila


Dear Ms. Alegre:

I apologize that you were unable to receive our delivery on time. Our system encounter some mild errors and there is a delay in our system and that caused your package being sent later than it was meant to.

Please accept the attached voucher which you can use for your next transaction with us. We will make sure that this incident would not happen again.

Thank you for your continuing patronage.

Sincerely yours,

Aron L. Pineda
Manager

Delivery Apology Letter

lettersa

June 15, 2020

Dear our clients:

We deeply apologize for the delivery and pick up delays experienced, due to our limited 50% manpower capacity, as mandated under the General Community Quarantine state. Courier services also experience delays due to necessary precautionary measures undertaken in compliance to quarantine regulations, including persisting “return to sender” issues.

Moreover, the continuously increasing huge demand for our products during this pandemic made it more challenging as well, due to their significant roles in helping combat Covid-19.

Please bear with us further as we continuously work doubly hard to reduce backlogs in order processing and product releases. While hoping for our Couriers’ situation to improve as well.
We kindly solicit more of our patience and understanding as we positively look forward to overcoming this momentary setback, swiftly and strongly together as always.

Sincerely yours,

Albert Santos
Manager