Adjustment Letter Sample

January 21, 2005

Ms. Leila R. Espinosa
Villa Santana
Caloocan City

As replacement of broken mirror in transit on your order No. 96441, good item have been sent to you by prepaid express this morning.

Thank you for bringing this mishap to our attention so that we can make to correct the problem as soon as possible. Also, thanks for your thoughtfulness in having the damaged noted on the express receipt.

We are always glad to know that our goods is in such good demand, and you can be sure that we will do everything possible to be able you to keep it in stock.

Regards,

Rogelio D. Sandoval

Damage Monitor Adjustment Letter

April 23, 2003

Ms. Ross Ann Vibal
Wawa, Abucay, Bataan

Dear Ms. Vibal:

Computer monitor have been sent to you by prepaid express to replace it since it was broken in transit on your order No. 4271.

We really appreciate your letter of April 2, bringing this misfortune to our attention as well as your thoughtfulness in having the damage noted on the express receipt.

Please let us know that our merchandise is in such good condition upon arrival. Be sure that we will do everything possible to enable you to keep it in stock.

Sincerely yours,

Mr. Eldwin Rubiano

Adjustment Letter Sample – Battery Damage

December 12, 2008

Mr. Jacquieline Co
ANE Enterprise
Mabatang, Abucay, Bataan

Dear Mr. Co:

We are sorry to hear about your experience with Mighty batteries.  For this reason, we are sending you a new radio to replace the damaged one

For the past 30 years, our production proved 99% satisfactory.  But of course, if production slips the perfect mark, we are always glad to hear from customers like you who had unsatisfactory experience.

Truly yours,

Zenaida D. Sabado