Regret Letter

April 25, 2001

Ms. Lenita Roxas
ABG Software Company
Ayala, Makati City

Dear Ms. Roxas,

We regret to state in response to your inquiry of April 21 that our experience with the person you mentioned has not been sufficiently satisfactory to warrant a favorable report.

During the two years be has had an account with us we have several times had considerable trouble in collecting our bills.

Very truly yours,

Jane Roan Carlos