April 22, 2001
Gasso Incorporated
San Fernando, Pampanga
Dear Sir:
We are sorry to say that you were not credited with Php 2,000. According to our terms, we will give the discount only when purchase is made within the promo period.
We hope you will consider this favorably as this is observed with every client according to the terms laid down by our company.
Truly yours,
Loius Legaspi