September 25, 2003
Sarah D. Agranum
Personnel Manager
HRM Department
ABC-XYZ Telemarking Enterprise
Ortigas, Greenhills
Dear Ms.Agranum:
I would like to apply for the recent Call Center position that I saw advertised on the streetwork.com website.
I am confident that I am suited candidate for your vacancy since I have a total of 4 years work experience in this field. My present job taught me the importance of clear communication and customer service over the phone. I have received excellent performance evaluation from my managers and recognized by them for my contribution towards my department’s success.
Over the phone, I will be excellent representative for your company since I am goal and result oriented individual who is reliable, punctual and experienced in taking inbound calls from clients regarding products and services. Also, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls on a daily basis.
I look forward to hearing from you about my application, I will be available for an interview at your convenience. I have attached my resume for additional information.
Thank you very much for taking the time to review my application.
Sincerely,
Ronald D. Guevarra