Call Center Agent Application Letter

September 25, 2003

Sarah D. Agranum
Personnel Manager
HRM Department
ABC-XYZ Telemarking Enterprise
Ortigas, Greenhills

Dear Ms.Agranum:

I would like to apply for the recent Call Center position that I saw advertised on the website.

I am confident that I am suited candidate for your vacancy since I have a total of 4 years work experience in this field. My present job taught me the importance of clear communication and customer service over the phone. I have received excellent performance evaluation from my managers and recognized by them for my contribution towards my department’s success.

Over the phone, I will be excellent representative for your company since I am goal and result oriented individual who is reliable, punctual and experienced in taking inbound calls from clients regarding products and services.  Also, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls on a daily basis.

I look forward to hearing from you about my application, I will be available for an interview at your convenience. I have attached my resume for additional information.

Thank you very much for taking the time to review my application.


Ronald D. Guevarra