September 11, 2001
Mrs. Analyn Dy
Blue Bay Subdivision
Ayala, Makati City
Dear Mrs. Dy:
We would like to thank you for bringing our attention the error in your statement of account. Our accounting personnel are now computing again your statement.
We want to apologize for any trouble that these errors may have made. Our personnel are now finding this issue to know the cause of the error. Again, if you find any error or mistake in future statement, please let us know and we will be happy to solve the situation.
Once again please accept our sincere apology.