October 28, 1998
Ms. Loidalyn L. Florinda
Purchasing Clerk
Home Depot Philippines
Pampanga City
Dear Ms. Florinda:
I was disappointed with my ordered, Hampton Bay Dining Furniture. It was ordered one week ago last October 21 with invoice number 201531. The shipment was arrived yesterday and I presume that it fulfills my specifications.
To my dismay, the color is not match with the one I ordered and the materials used are of inferior quality.
I am planning to return this dining furniture by express and shall expect to receive the correct item as soon as possible.
Sincerely yours,
Marilou S. Castillo