October 24, 1992
Mr. Noli de Castro
Blk. 2 Lot 12 San Catalina Subd.
Cubao, Quezon City
Dear Mr. Castro:
We would like to apologize for the not receiving your garments in three days time.
Usually, order for printed garment takes almost ten days for delivery and our salesmen have been instructed to so inform the customers. Apparently you were not aware that it would take that long and we are certainly sorry for this slip.
However, your printed garments are ready and will be sent to you at once. You should receive it about the same time as this letter.
Once again, forgive us for the inconvenience and annoyance. We hope that you will enjoy using our product.
Truly yours,
Rebecca D. Alegre