September 10, 2012
Mr. Melvin Legaspi
MedGuard Merchandizing
Mariveles, Bataan
Dear Mr. Legaspi:
Thank you very much for your letter.
We would like to inform you that your transaction with us has been cancelled since the area you have provided for our delivery is no longer covered by the delivery department. We suggest for the alternative pick-up area so that we can promptly process your order.
Regarding that matter, we sincerely apologize for the inconvenience and once again thank you for your continued patronage.
We are happy to hear from you soon.
Sincerely,
Susan L. Modesto