February 3, 2001
Ms. Alma D. Alcantara
EDP Enterprise
Pasay, Paranaque
Dear Mrs. Alcantara:
We are sorry to hear about the poor performance of your new airconditioning unit.
We suggest that you explain the dissatisfaction you are having to our air-conditioner technical whom we are sending to your place.
We are always glad to be of service to you.
Sincerely,
Jenlyn M. Tapang