April 23, 2003
Ms. Angel Lapuz
Riverside St.
Florida Blanca, Pampanga
Dear Ms. Lapuz:
Good day!
We would like to apologize for not receiving your package as promptly as you expected. Our staff is unusually experienced large number of orders which disordered our normal delivery schedule.
We promise to serve you better and faster by increasing our staff. Again, we are sorry for any inconvenience we might have caused and look forward to filling your future orders in timely manner.
Sincerely yours,
Ms. Nhoelyn D. Reyes