September 25, 2006
Ms. Melissa R. Lulu
Butulan St. Ozamis City
Dear Ms. Lulu:
Good day.
Thank you for your letter last September 22, 2006 and we are sorry to hear that you wish to cancel your account. I have now scheduled your account for cancellation on the renewal date that is on August 21, 2016. Please have the back up of the files before this date.
I have removed the credit card information from your account. Going forward, your credit card will not be charged towards the renewal of this account.
We are sad to lose you as a member and we hope that you will consider iPage to meet your web hosting needs in the future.
Are you happy with my help? Please answer a quick survey by clicking on the link given below this response. We would love to hear your feedback. This will help us get better.
Sincerely,
Suwarna P
Billing Specialist