October 12, 2001
ABC Cel Enterprise
Orani, Bataan
To Whom It May Concern:
I am writing this letter to inform you that my cellphone was damaged after I used the charger that I bought from your shop. Could it be that the charger was defective and slipped the inspection process?
Under such circumstances, may I know what action your shop would take? I hope you will give this letter your kind attention.
Sincerely,
Eunice D. Elixir