September 12, 2003
Ms. Jerich Joseph
Jumong Corporation
Omboy, Abucay, Bataan
Dear Ms. Joseph:
I would like to make an apology on behalf of my staff regarding the inconveniences we have made in your company. The packaging system that just implemented a few weeks ago has a few bugs to be worked out but we did fix your order ( # 2541241 and sent it out this morning.
We always valued our customer and hence in case you have any other comments or feedback about our services, feel free to contact me on my personal number (09064519090).
Sincerely,
Michael R. Valez
Customer Service Manager