Sample Claim or Complaint Letter

September 10, 2004

Eagle Electric of the Philippines
113. Eagle Street
Pasig, Metro Manila

Gentleman:

Thank you for the prompt delivery of the wiring devices which I ordered last September 1, 2004.

In my letter, I ordered 300 pieces of pull chain sockets.  However, when I received the delivery, there were only 290 pieces, short of ten pieces.

Please send the ten pieces of pull chain sockets through DHL Express the soonest possible time.

Thank you.

Sincerely yours,

Engr. Thomas Villanueva