Category: Claim or Complaint Letter

Sample Complaint Letter – Billing Mistake and Wrong Order

lettersa

August 4, 1994

General Television, Inc.
5521 West 23rd Street
New York, NY 10062

To Whom It May Concern:

On July 9, I ordered nine TV tuners for your model MX-15 color receiver.  The tuner part number is TR-5771-3.

On August 2, I received from your Newark, New Jersey, parts warehouse seven tuners, labeled TR-413-7.  I immediately returned these tuners with a note indicating the mistake that had been made.  However, not only have I failed to receive the tuners I ordered, but I have also been billed repeatedly.

Would you please either send me the tuners I ordered or cancel my order.  I have enclosed a copy of my original order letter and the most recent bill.

Sincerely,

Paul Denlinger
Manager

Claim Letter – Electric Bill Error

lettersa

November 15, 1996

PENELCO Inc.
Panilao, Pilar, Bataan

To Whom It May Concern:

I feel that an error has been made in my electric bill for the month of October, as the bill for that month was as large as it was when we used the refrigerating plant during the hot months of April and May.

We did not turn the plant on once during the month of October, and I cannot understand why the bill is so excessive, as we have no other large electric appliance in use.

In the past the bill has not been over Php 2,000 during the months of October, November and December, and I feel that there must be something wrong.

I would appreciate it very much if you would have this matter attended to promptly.

Sincerely,

Shirley L. Mercado

Sample Complaint Letter

lettersa

March 25, 2003

Ms. Rosanna Roces
ABC Clothing Enterprise
Paranaque, Pasay City

Dear Ms. Roces

I am sorry but the diodes and electrolytic capacitors that we purchased from you last January 21 were damaged.

We found that the diodes are broken and the capacitors are not working.  These greatly affected our production.

Please replace our order as soon as possible.

Thank you.

Truly yours,

Mhelani Bedizon

Complaint Letter Sample – Wrong Delivery

lettersa

October 11, 2007

ABC Computer Enterprise
Dona Subdivision
Balanga City, Bataan

Dear Sir/Madam:

Thank you for the prompt delivery of the computer accessories which I ordered last October 2, 2007.

In my letter, I ordered 20 pieces of headsets. However, when I received the delivery, there were only 18 pieces, short of two pieces.

Please send the two pieces of headsets through DHL Express the soonest possible time.

Thank you.

Sincerely,

Rex David