November 12, 1997
Mrs. Vangie N. Bernales
Talipapa, Capitangan
Abucay, Bataan
Dear Mrs. Bernales:
We have a balance against you on our books for the sum of Php 5,800. In as much as it has always been your custom to remit promptly, we feel that the matter has either been merely overlooked or that there is some error in our books.
With the supposition that such an error may possibly exist, we are sending you a duplicate invoice for your assistance in checking up the matter.
As our accounts show the amount as unpaid, please let us know if there is any error, and we will be glad to correct it.
Very truly yours,
Jannet B. Pineda
March 12, 2009
Ms. Julia Anne Felipe
San Jose Village
Balanga City, Bataan
Dear Ms. Felipe:
After checking our records, we learned that you have stopped using your credit account. If you don’t mind, we are suggesting that you renew your account, for it would also favor you. Our company has a new offer that will surely satisfy you. Furthermore, we give a 30% discount to our first time creditors.
Thank you very much
Sincerely yours,
Edward Yan
Account Manager
November 28, 2003
Mr. Lito Dominguez
Wawa St.
Pilar, Bataan
Dear Mr. Dominguez
We thank you for the orders you have given us lately, and we wish to assure you how much we appreciate your patronage.
It may save your time, and make your purchasing more convenient, if you would permit us to open a monthly account for you.
Then you would not need to carry any considerable sums with you when purchasing from us. All that need be done would be tell the sales lady who waits on you that you have a charge account.
You could also order by telephone or letter, and your instructions would be followed as carefully as if you selected the items personally in our store.
You would always have the advantage of returning any purchases which were not entirely what you wanted. We guarantee the quality of every article we sell and we do our utmost to render prompt and intelligent service to the requirements of our customers.
If you will find any difficulty with our service at any time, our manager would be glad to give personal attention to your requests.
The monthly account is at your disposal now, and we should welcome you using it whenever you are in need of anything that we have in our store.
Very truly yours,
Mr. Rex Ocampo