Apology and Adjustment Letter Sample

March 19, 1980

Mr. Nonato S. Villanueva
Chief, Purchasing Division
Bataan Brokerage Corporation
Ayala Avenue, Makati
Metro Manila

Dear Mr. Villanueva,

We would like to apologize for the trouble we have caused because of our mistake regarding your order last March 11, 1980.

Immediately upon receiving your letter,  I made the necessary adjustments.

I have instructed our Delivery Section Chief to pick up at your office the diodes and electrolytic capacitors and to replace them with the right ones.  Again, I would like to apologize for our mistake.

Very truly yours,

James Rogers
Sales Manager