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Employment Refusal Letter

2647 Peters Road
Charlotte, North Carolina 28210
March 26, 1997

Dear Mr. Vallone:

I enjoyed talking with you about your opening for a junior design draftsman, and I was gratified to receive your offer.  Although I have given the offer serious thought, I have decided to accept a position with a commercial drafting agency.  The job I have chosen will provide me with a greater variety of duties, which I feel will develop my skills more fully in the long run.

I appreciate your consideration and the time you spent with me.

Sincerely,

Philip Ming

Entry Level Programmer Application Letter

6819 Locustview Drive
Topeka, Kansas 66614
June 14, 1990

Loudons, Inc.
4619 Drove Lane
Kansas City, Kansas 63511

Dear Sir/Madam:

The Kansas Dispatch recently reported that Loudons is building a new data processing center just north of Kansas City.  I would like to apply for a position as an entry-level programmer at the center.

I am a recent graduate of Fairview Community College in Topeka, with an Associate Degree in Computer Science.  In addition to taking a broad range of courses, I have served as a computer consultant at the college’s computer center, where I helped train novice computer users.  Since I understand Loudons produces both in-house and customer documentation, my technical writing skills as described in the enclosed resume may be particularly useful.

I will be happy to meet with you at your convenience and provide any additional information you may need.  You can reach me either at my home address or at (913) 233-1552.

Sincerely,

David B. Edwards

Invitation Letter – PSME Officer Induction

February 24, 2010
Engr. Lemicio Jesus S. Roxas
President – PSME National

Subject: First Quarter Technocon and Induction of Officers – PSME Bataan Chapter

Dear Sir,

Greetings from PSME Bataan Chapter!

The Philippine Society of Mechanical Engineers – Bataan Chapter will hold its 1st Qtr Technical Convention and Induction of Officers on Saturday, March 6, 2010 at Petron Bataan Refinery (PBR) Auditorium in Limay, Bataan. This is a regular and one of the continuing educational activities of the chapter to support its mandate in the enhancement of Mechanical Engineering profession in Bataan.

In this regard, we would like to seek your presence to formally induct the newly elected officers and directors of Bataan chapter. We are also inviting other PSME National officers to witness this important activity of the chapter.

We thank you in advance and looking forward for your valuable time and continuing support to our organization.

Very truly yours,

Juanito O. Caragay, Jr.
President
PSME Bataan Chapter

Company at Fault Adjustment Letter

September 28, 1997

Mr. Paul Denlinger, Manager
Baker Memorial Hospital
Television Services
501 Main Street
Springfield, OH 45321

Dear Mr. Delinger:

Thank you for your letter regarding your order for nine TR-5771-3 tuners  We have shipped the correct tuners by United Parcel; you should receive them shortly after you receive this letter.  I have also cancelled your original order so that you will not be sent overdue notices and so that we can charge you at our preferred-customer rate.

Please accept our apologies.  Evidently a dock worker failed to see your letter in the package, and it was sent to our Rebuilt Parts Department.  That is why your note did not come to the attention of our Parts Manager.

To prevent further inconvenience, please send any future packages directly to Mr. Gene Smith, Parts Manager at our Newark facility.

If I can be of any further help, please let me know.

Sincerely,

Susan Siegel
Assistant Director

Customer at Fault Adjustment Letter

September 28, 1998

Mr. Fred J. Swesky
7811 Ranchero Drive
Tucson, AZ 85761

Dear Mr. Swesky:

Thank you for your letter regarding the replacement of your KL-71 television set.

You said in your letter that you used the set on an uncovered patio.  As our local service representative pointed out, this model is not designed to operate in extreme heat conditions.  As the instruction manual accompanying your new set states and our engineers confirm, such exposure can produce irreparable damage to this model.  Since your set was used in such extreme heat conditions, therefore, we cannot honor the two-year replacement warranty.

However, we are enclosing a certificate entitling you to trade-in allowance equal to your local GTI dealer’s markup for the set.  This means you can purchase a new set from the dealer at wholesale; provide you return your original set to the local dealer.

Sincerely yours,

Susan Siegel
Assistant Director

Refusal Letter Sample – Sorter

February 11, 1990

Mr. Henry Bliss
Abbott Office Products, Inc.
P.O. Box 544
Detroit, MI 48206

Dear Mr. Bliss:

Thank you for your cooperation and your patience with us as we struggled to reach a decision.  We believe our long involvement with your company indicates our confidence in your products.

However, the Winton Check Sorter has all the features that your sorter offers and, in fact, has two additional features that your sorter does not.  The more important one is a memory, even the power is fails, so that sorting has doesn’t have to start again from scratch following a power failure.  The second additional feature is stacked pockets, which are less space-consuming than the linear pockets on your pockets.  After much deliberation, therefore, we have decided to purchase the Winton Check Sorter.

Although we did not select your sorter, we were very favorably impressed with your system and your people.  Perhaps we will be able to use other Abbott products in the future.

Sincerely,

Muriel Johansen
Business Manager

Sample Complaint Letter – Billing Mistake and Wrong Order

August 4, 1994

General Television, Inc.
5521 West 23rd Street
New York, NY 10062

To Whom It May Concern:

On July 9, I ordered nine TV tuners for your model MX-15 color receiver.  The tuner part number is TR-5771-3.

On August 2, I received from your Newark, New Jersey, parts warehouse seven tuners, labeled TR-413-7.  I immediately returned these tuners with a note indicating the mistake that had been made.  However, not only have I failed to receive the tuners I ordered, but I have also been billed repeatedly.

Would you please either send me the tuners I ordered or cancel my order.  I have enclosed a copy of my original order letter and the most recent bill.

Sincerely,

Paul Denlinger
Manager

Sample Apology Letter – Unable to Ship Goods

October 7, 2003

Mr. Leonardo S. Ruiz
Panay St. Pasay City

Dear Mr. Ruiz:

We regret to inform you that we will not be able to ship the good for your purchase order number ST0451 as scheduled due to power failure.  We do anticipate our production resuming October 12 and will be able to fill orders as of October 15.

Thank you for your understanding.

Very truly yours,

Richelle B. Samaniego

Sample Adjustment Letter – Unsatisfied Service

May 20, 1994

Mrs. Fely Santos
Paroba, Cabcaben
Mariveles, Bataan

Dear Mrs. Santos:

We regret very much that you were troubled to write your letter of May 18 regarding the proofs of your son’s portrait.

After careful examination of the six proofs, I am convinced that they are not worthy of so good a subject as your young son.

That these proofs, Mrs. Santos, do not measure up to your expectations of our service is explained by the illness of Mr. Herrera at the time of your sittings.  When you made the appointment, he was not ill.  After an absence of three weeks, he is again with us.

Mr. Herrera specializes in children’s portraits.  During his enforced absence, however, a colleague did his best with children, but I assure you that we can now make a better portrait of your son.

Under the circumstances we are glad to suspend our regulation of one set of proofs for each patron.  We invite you to call at our studios again.  By visiting us on or before Saturday, May 22, you will be assured of an artistic portrait for the holy week.

Sincerely yours,

Shamma Valencia

Sample Order Letter

June 12, 2009

Vetafs Department Store
Balanga City, Bataan

Sir/Madam:

Enclosed is a money order for Two hundred pesos (Php200) in return for which please send me by parcel post:

1 one-piece bathing suit, navy blue and white, size 33, No. H61 ….. Php 125.00
1 pair of white canvass tennis shoes, crepe soles, size 4, C width……50.00
1 grey sweater, V-neck, size 28, No. B25………………………………….25.00
TOTAL …………..Php 200.00

Please send these articles within five days,

Sincerely yours,

Chinna D. Navarro

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