Second Follow up Letter Sample

August 3, 1990

Mr. Eymard N. Cruz
Apollo, Orani, Bataan

Dear Mr. Cruz:

You purchased some rubber shoes from us.  We trust it was the best buy you have ever made.

If it did not please you in any way, tell us about it, please.

If now, or in the future, anybody in this organization does not treat you with perfect courtesy and sympathetic appreciation of your business, write us about it.

This letter to you today is simply to impress you with the fact that our interest in you is just as keen now as it was before you became a Guild customer.

If you are interested in having any of our counter or window displays, or electrotypes for newspaper advertising, please write us and we will send them to you at once.

Sincerely yours,

Jose Luiz Manzano