Apology and Adjustment Letter Sample

March 19, 1980

Mr. Nonato S. Villanueva
Chief, Purchasing Division
Bataan Brokerage Corporation
Ayala Avenue, Makati
Metro Manila

Dear Mr. Villanueva,

We would like to apologize for the trouble we have caused because of our mistake regarding your order last March 11, 1980.

Immediately upon receiving your letter,  I made the necessary adjustments.

I have instructed our Delivery Section Chief to pick up at your office the diodes and electrolytic capacitors and to replace them with the right ones.  Again, I would like to apologize for our mistake.

Very truly yours,

James Rogers
Sales Manager

Broke Windscreen Apology Letter

September 12, 1991

Mr. Xiam Lim
Villa Lina Subd.
Balanga City, Bataan

Dear Mr. Lim

I would like to make an apology because it was unfortunate that my nephew broke the windscreen of your car while playing hide and seek since your card is parked outside our house.

I would be glad to get a new windscreen at my cost and I may assure you that it will not happen again.

Once again my sincere apologies.

Yours truly,

Mrs. Zenaida Macaspac

Apology Letter – Wrong Date and Venue

October 13, 2011

Engr. Grisom Gines
Head, Mechanical Engineering Department
Bataan Peninsula State University

Dear Sir:

Greetings of peace!

This is to inform you that due to unavoidable constraint, the 9th Mechanical Engineering Inter-University Quiz Contest originally planned to be held on October 21, 2011 at the TUP – Covered Court shall be moved to a different date and venue.  It shall now be held on October 24, 2011 at the Conference Hall 5th flr. Integrated Research Training Center (IRTC) Building, Ayala Blvd., TUP Manila.  No changes, whatsoever in the mechanics and guidelines have been made.

Please accept our sincere apologies for any inconvenience this may bring about.  Again, we look forward to your active participation for the success of this activity.

Thank you very much and more power.

Respectfully yours,

Reychard Dwight G. Henson
President, PSME-TUP SU

Business Apology Letter – Bugs

September 12, 2003

Ms. Jerich Joseph
Jumong Corporation
Omboy, Abucay, Bataan

Dear Ms. Joseph:

I would like to make an apology on behalf of my staff regarding the inconveniences we have made in your company.  The packaging system that just implemented a few weeks ago has a few bugs to be worked out but we did fix your order ( # 2541241 and sent it out this morning.

We always valued our customer and hence in case you have any other comments or feedback about our services, feel free to contact me on my personal number (09064519090).

Sincerely,

Michael R. Valez
Customer Service Manager

Explanation Letter and Apology Letter Sample

August 13, 2001

Engr. Emerson Bernales
Supervisor
ACE Builders Inc.

Dear Engr. Bernales:

I would like to express my sincere apologies for leaving early during office hours.

What happened yesterday was when my daughter called me and told me that I have to go home early for she is not feeling well. So I decided to go home early without the knowledge of my superior.

I know that I have done a great offense to our office policy. I will assure you that it will not happened again.

I hope for your kind consideration.

Sincerely,

Rowena M. Santiago

Business Apology Letter – Missed Meeting

September 10, 2002

Madam Laurena L. Ortega
CEO – ABC Corp.
Makati City

Dear Madam:

I would like to make an apology for the missed meeting this morning.  I know that I am scheduled to provide the equipment and furniture cost for your proposal, and I’m sorry I let you down.

As I mentioned earlier, my babysitter is ill so I have to wait my mother to arrive so that I could leave my daughter.

I promised to make up with you, I already emailed my equipment and furniture cost analysis to everyone in the meeting and explained my absence. Just in case you need more information to make up for my absence, please let me know.

Please accept my apology.

Sincerely,

Agatha L. Cheng

Letter of Rectification and Apology

November 12, 2007

Mr. Ben Alonzo
Blk. 5 Lot 2 Tsokolate Subd.
Bohol City

Dear Mr. Alonzo:

Thank you for your letter of March 25, 2008 calling our attention to an erroneous service charge of Php2,500 made against your peso checking account.

In this regard, we have rectified the mistake as shown in the enclosed record sheet.

Please accept our apology for the inconvenience caused by computer malfunction.

Respectfully yours,

Anna Mhay Manalastas

Late Payment Apology Letter

April 2, 2001

Ms. Ronalyn Sandejas
APC Apartelle
Cubao, Quezon City

Dear Ms. Sandejas:

I am deeply sorry for the delayed of our rental monthly payment in the amount of Php7000.  I tried everything to meet our necessary expenditures but our business and most of our clients were affected tremendously by the recent typhoon.

In this case, I would like to ask if you could extend the time to pay our rental fee.  During three years, we have showed that we are a good payer; this one is a rare incident.

Again, please accept our sincere apology for any inconvenience has caused you. I hope for your kind consideration.

Sincerely yours,

Lieza Ambrocio

Late Delivery Apology Letter

October 24, 1992

Mr. Noli de Castro
Blk. 2 Lot 12  San Catalina Subd.
Cubao, Quezon City

Dear Mr. Castro:

We would like to apologize for the not receiving your garments in three days time.

Usually, order for printed garment takes almost ten days for delivery and our salesmen have been instructed to so inform the customers.  Apparently you were not aware that it would take that long and we are certainly sorry for this slip.

However, your printed garments are ready and will be sent to you at once.  You should receive it about the same time as this letter.

Once again, forgive us for the inconvenience and annoyance.  We hope that you will enjoy using our product.

Truly yours,

Rebecca D. Alegre