January 25, 1996
Mrs. Rosemary Kho
Greenville Subd.
Sta. Cruz, Lubao, Pampanga
Dear Mrs. Kho:
A size 12 Pink Blouse is on the way by special express chargers prepaid.
We have rushed the exchange thru all departments so as to minimize the inconvenience caused you.
There is no earthly reason for such errors. We spend considerable time in training even the extra help we employ during the holidays to eliminate any such occurrences.
And they don’t happen often… but when they do we correct them with all possible speed.
This No. CD212 blouse is one of our outstanding values. We know your daughter will receive many compliments.
Please visit our store during your next trip to Manila. In the meantime, we are enclosing a copy of our February Clearance announcement. You can pick up these values by mail just as though you were personally shopping in our store.
We should like to hear from your.
Very truly yours,
Jellyny Mercado