September 15, 2004
Engr. Thomas Villanueva
60 Obudan Street
Bo. Manresa, Quezon City
Subject: Pull Chain Sockets
Your letter of September 10, 2004 concerning the missing pull chain sockets has been directed to my attention. The 10 pull chain sockets are being sent to you today through the DHL Express.
We regret the omission of the 10 pull chain sockets when the wiring devices were being shipped.
We apologize for the inconveniences this has caused you and appreciate your understanding in this matter.
Very truly yours,
EAGLE ELECTRIC OF THE PHILIPPINES
Supervisor, Shipping Division