April 22, 1992
Mr. Geno Lipata
Arsenal, Limay, Bataan
Dear Mr. Lipata:
When a Quick Flash reel doesn’t work perfectly, we are glad to know about it. This is one of our standard reels, and is guaranteed to give satisfactory service.
Your description of the trouble you are having seems to indicate that there is sand in the mechanism. This is not serious, and can be remedied in a few minutes by a thorough cleaning.
In order the clean the reel, loosen the screws marked A and B on the enclosed diagram. This allows you to remove the handle and to slip the mechanism out of the shell.
Dip the entire reel into gasoline, wipe it thoroughly with a clean cloth, and put a few drops of light oil on the movable parts. Then slip the other shell into position, replace the handle, and tighten the screws.
This cleaning is easily done, and it will save you the inconvenience of sending the reel to us ad being without it for several days.
We believe this simple remedy will solve your difficulty, but if it doesn’t and the reel is still unsatisfactory, please return it to us, and we will put it in perfect condition or replace it.
Sincerely yours,
Beverly Smith